Consulting & Coaching
Fix how the work gets done.
We help owners and teams clean up workflows, pick tools and train staff. We also coach owners, managers and teams, people changing careers, and anyone learning to use AI. All by video, one on one or in small groups.
We help owners and teams fix a process that keeps breaking, pick and set up tools, and train staff, including hands-on AI skills. We also coach owners, managers, teams and people changing careers, by video, one on one or in small groups.
What's included
We start with one question: a process that keeps breaking, a tool nobody owns, a rule with no paperwork behind it, or a decision you want to make.
How work moves
We map how work gets done, find where it breaks, give each step an owner and write steps people can follow.
Tools and AI
We compare tools, who's responsible for what and how to leave a vendor, and set limits before AI reaches your staff or customers. If you go ahead, we can set the AI up on accounts you own.
Getting ready for rules
We keep records for named rules on accessibility, privacy, advertising, AI and security. Our free website check includes automated accessibility tests.
Coaching for owners and leaders
Priorities, pricing, hiring, hard conversations, feedback, boundaries and workload, one question at a time.
Personal and career coaching
Goals, changes and routines, with a clear next step at the end of every session.
Training and workshops
Staff sessions and group workshops built around a real problem, including hands-on AI and tech skills.
One question, written down.
Consulting starts with a short memo that names the process or rule, where things stand, and anything that needs a lawyer. Coaching starts with a session that names what you want to change and how you'll know it's working.
Get in touchWho it's for
Owners, office managers, practice administrators and operations leads, plus leaders, teams and individuals who want coaching.
What we don't promise
Getting ready for a rule is hands-on help, not legal advice or certification. Coaching covers goals, decisions, skills and work; it isn't a substitute for medical, mental health, legal or financial services.
Questions
What does a consulting project produce?
Depending on the plan: a map of how work moves, written steps, a tool comparison, a staff training or a set of records.
How does coaching work?
One-on-one sessions are by video. Teams and small groups can book workshops.
Can you train my staff to use AI tools?
Yes. We run hands-on sessions built around a real task your team does, and leave them steps they can keep using.
Do you help with rules like accessibility and privacy?
We help you get ready: we keep records for the rule you name, and our free website check runs automated accessibility tests. It's hands-on help, not legal advice or certification.
Do you work with one person or the whole team?
Both. Coaching can be one on one, and training and workshops are for teams and small groups.
Do you work with businesses outside New York?
Yes. We work with small businesses anywhere in the US by video, phone and email. New York City and Long Island are our local base.
Got a question about your business?
Local shops can start with a free look. For websites, AI or how your business runs, we talk it through and put a plan in writing.